Name: ENGLISH FOR TOURISM I
Code: 520101005
Type: Basic
ECTS: 6
Length of subject: Yearly
Semester and course: 1st Year - Yearly
Speciality:
Language: English
Mode of study: On-site class
Lecturer data: POVEDA MOLINA, LEONOR
Knowledge area: Filología Inglesa
Department: Métodos Cuantitativos, Ciencias Jurídicas y Lenguas Modernas
Telephone:
Email: leonor.poveda@upct.es
Office hours and location:
jueves - 09:00 / 10:00
EDIFICIO DE LA FACULTAD CC EMPRESA, planta 3, Despacho Filología Inglesa.
Concertar cita previa leonor.poveda@upct.es
Se recomienda pedir cita la semana anterior.
Teléfono 968.177078.
Qualifications/Degrees:
Master en Aptitud Pedagógica (C.A.P.) en la Universidad de Murcia (ESPAÑA) - 2003
Licensed en Filosofía y Letras, especialidad en Lenguas Modernas: Inglés, en la Universidad de Murcia (ESPAÑA) - 1989
Academic rank in UPCT: Docente por Sustitución
Number of five-year periods: Not applicable due to the type of teaching figure
Number of six-year periods: No procede por el tipo de figura docente
Curriculum Vitae: Full Profile
[CB4 ]. Students are required to transmit information, ideas, problems and solutions to a specialized and non-specialized audience.
[CG8 ]. To communicate in a foreign language.
[CE17 ]. To work in English in the tourism field.
[CT1 ]. Spoken and written effective communication
Subject learning outcomes
1. Develop language awareness through an integrated grammar and skills syllabus by means of CEFR (Common European Framework of Reference for Languages) Level B1.
2. Build confidence in professional skills such as dealing with enquires, marketing destinations, offering advice, negotiating, writing emails and speaking to groups.
3. Acquire the specialized vocabulary needed by tourism professionals.
4. Practise language skills in realistic Case studies that reflect issues in the tourist industry today.
Curricular contents related to the subject Develop language awareness through an integrated grammar and skills syllabus by means of CEFR (Common European Framework of Reference for Languages) Level B1. The skills-based syllabus ensures that students are provided with extensive communicative practice. Language focus aims to teach a variety of language tasks developed around topics related to the travel industry. Students using English as an international language. To acquire the capacity to communicate orally and in writing in promoting and selling tourism.
Unit 1. Selling dreams. Grammar/Vocabulary/Professional skills/Case study. - Vocabulary: money matters, description of location -Grammar: present and past tenses.
Unit 2. Getting there. Grammar/Vocabulary/Professional skills/Case study. - Vocabulary: transport and travel -Grammar: multi-word verbs.
Unit 3. Accommodation. Grammar/Vocabulary/Professional skills/Case study. - Vocabulary: types of accommodation, facilities and services - dealing with complaints.-Grammar: Modal verbs.
Unit 4. Destinations. Grammar/Vocabulary/Professional skills/Case study. - Vocabulary: weather, climate; features and attractions - Grammar: articles - offering advice.
Unit 5. Things to do. Grammar/Vocabulary/Professional skills/Case study. - Vocabulary: description of attractions, geographical features -Grammar: conditional structures with if- speaking to a group.
Unit 6. Niche tourism. Grammar/Vocabulary/Professional skills/Case study. - Vocabulary: sectors in niche tourism -Grammar: verbs +infinitive or -ing form - dealing with figures.
Unit 7. Cultural tourism. Grammar/Vocabulary/Professional skills/Case study. - Vocabulary:culture - Grammar: The passive.
Unit 8. Running a hotel. Grammar/Vocabulary/Professional skills/Case study. - Vocabulary: ed-/ing adjectives -Grammar: have/get something done.
Unit 9. Customer service. Grammar/Vocabulary/Professional skills/Case study. - Vocabulary: custormer service terms, personal qualities -Grammar: question forms -improve customer service.
Unit 10. Business travel. Grammar/Vocabulary/Professional skills/Case study. - Vocabulary: idioms and metaphors -Grammar: past perfect.
Practise language skills in realistic Case studies that reflect issues in the tourist industry.
Oral participation in a roleplay in which the student has to introduce herself/himself and give personal data about a chosen topic.
Case Studies linked to the unit's tourism theme.
Promoting the continuous improvement of working and study conditions of the entire university community is one the basic principles and goals of the Universidad Politécnica de Cartagena. Such commitment to prevention and the responsibilities arising from it concern all realms of the university: governing bodies, management team, teaching and research staff, administrative and service staff and students. The UPCT Service of Occupational Hazards (Servicio de Prevención de Riesgos Laborales de la UPCT) has published a "Risk Prevention Manual for new students" (Manual de acogida al estudiante en materia de prevención de riesgos), which may be downloaded from the e-learning platform ("Aula Virtual"), with instructions and recommendations on how to act properly, from the point of view of prevention (safety, ergonomics, etc.), when developing any type of activity at the University. You will also find recommendations on how to proceed in an emergency or if an incident occurs. Particularly when carrying out training practices in laboratories, workshops or field work, you must follow all your teacher's instructions, because he/she is the person responsible for your safety and health during practice performance. Feel free to ask any questions you may have and do not put your safety or that of your classmates at risk.
Theory class: Activities consisting of training sessions to develop theoretical knowledge based on concepts and theories
Presentation of the theoretical contents, allowing for the development of CB4, CG8, CE17 and CT1 competences to achieve the learning outcomes from 1 to 5.
Presentation of individual assignments and exercises, allowing for the development of CB4, CG8, CE17 and CT1 competences to achieve the learning outcomes from 1 to 5.
Class structure by level B1.
Problem solving class. Activities consisting of training sessions to develop practical or applied knowledge based on problem solving exercises or practical cases.
The training sessions provide students with the opportunity to learn and practise many words and expressions required in the tourism industry.
40
100
Problem solving class: Activities consisting of training sessions to develop practical or applied knowledge based on problem solving exercises, or practical cases
Developing the language skills, allowing for the development of CB4, CG8, CE17 and CT1 competences to achieve the learning outcomes from 1 to 5.
Class structure by level B1.
3
100
Laboratory or field practice class: Activities aimed at developing practical or applied skills by the student supervised by a remote teacher
Developing the language skills, allowing for the development of CB4, CG8, CE17 and CT1 competences to achieve the learning outcomes from 1 to 5.
Class structure by level B1.
Some of the lessons are arranged in this way, or include videoconference formats, allowing for the development of CB4, CG8, CE17 and CT1 competences to achieve the learning outcomes from 1 to 5.
3
100
Practical class in the computer room: Activities for the acquisition of certain skills through the use of specific software
Practical class through the use of specific software. Each unit contains several listening tasks developed around topics related to the travel industry. A range of British, American and other international native and non-native speakers are featured , helping students understand how people speak English in different parts of the world.
Reading texts feature regularly in the units, providing students with a variety of texts and topics that they are likely to encounter in a tourism context (Level B1).
4
100
Seminars, tutorials led by teaching staff, conferences, visits, round tables, etc .: Activities to develop theoretical, practical or applied knowledge based on specific topics or views of the profession
Mid- and final term activities that check the progression of students allowing for the assessment of CB4, CG8, CE17 and CT1 competences and check the learning outcomes from 1 to 5.
Class structure by level B1:
- Prepare two oral performances per semester. The oral performances require students to engage in extended communication about topical issues in the tourism industry.
- Speaking activities. Each unit provides students with further opportunities to communicate in tourism-related contexts.
10
100
Assessment activities (final assessment system)
Taking the corresponding official exams allows for the assessment of CB4, CG8, CE17 and CT1 competences and check the learning
outcomes from 1 to 5.
5
100
Tutorials: Individual or in groups, will serve to advise, resolve any doubts, guide, monitor work or the knowledge acquired
Teaching by example and supplying the information to complete particular tasks, allowing for the development of CB4, CG8, CE17 and CT1 competences to achieve the learning outcomes from 1 to 5.
5
50
Carrying out individual or group assignments: Autonomous and / or collaborative learning to develop theoretical, practical or applied knowledge by carrying out projects, practice reports and / or assignments
Preparation of individual assignments and exercises, allowing for the development of CB4, CG8, CE17 and CT1 competences to achieve the learning outcomes from 1 to 5.
Self-study and preparation of individual assignments and exercises, allowing for the development of CB4, CG8, CE17 and CT1 competences to achieve the learning outcomes from 1 to 5.
80
0
Evaluation of assignments / reports / studies
Evaluation of activities which involve interaction, pronunciation and/or comprehension, including other reports, summaries, etc. This allows for the assessment of CB4, CG8, CE17 and CT1 competences and check the learning outcomes from 1 to 5.
EVALUATION TASKS:
-Oral practice and phonetic skill. The correct pronunciation of vocabulary specific to the topic and subject areas. Stress and intonation.
-Roleplay. Communicate facts, ideas, opinions and explain viewpoints about a chosen topic linked across a series of extended turns.
5 %
Evaluation of practical activities
Evaluation of the activities included in a portfolio. This allows for the assessment of CB4, CG8, CE17 and CT1 competences and check the learning outcomes from 1 to 5.
EVALUATION:
The purpose of the evaluation of practical activities is for students to demonstrate their ability to use the language functions and grammatical items of B1 English level.
EVALUATION TASKS:
- Grammar Exercises.
- Case Studies from the current units.
- Written Tasks from the current units.
-Vocabulary specific to the topic area.
-Professional Skills specific to the subject area.
5 %
Individual or group presentation of assignments given
Evaluation of the oral activities practised in class: oral presentations/role plays. This allows for the assessment of CB4, CG8, CE17 and CT1 competences and check the learning outcomes from 1 to 5.
EVALUATION
The purpose of the individual or group presentation of assignments is to give students the opportunity to participate in a genuine exchange of information, ideas and opinions, while demonstrating their ability to use the language of B1 English Level.
EVALUATION TASKS
- Prepare an oral performance per semester about topical issues in the Tourism Industry.
- Speaking activities to communicate in tourism-related contexts.
10 %
Individual final test
Evaluation of two mid-term exams (40% each) on the skills (reading, listening, writing & use of English) which will be practised, progressing from simpler linguistic forms to more complex ones. A Partial Exam (40%) per semester. This allows for the assessment of CB4, CG8, CE17 and CT1 competences and check the learning outcomes from 1 to 5.
A score of 4 out of 10 is required in the assessment activities whose weight in the final score is higher than 30%.
B1 English level exam corresponds to the following:
-Use of English (Grammar&Vocabulary).
-Writing.
-Listening Comprehension.
-Reading Comprehension.
80 %
Evaluation of assignments / reports / studies
Evaluation of activities which involve interaction, pronunciation and/or comprehension, including other reports, summaries, etc. This allows for the assessment of CB4, CG8, CE17 and CT1 competences and check the learning outcomes from 1 to 5.
EVALUATION:
The purpose of the evaluation of assignments, reports and studies is for students to demonstrate B1 level skills such as prediction, deduction and interference. The student needs to show recognition of the context, participants and register.
EVALUATION TASKS:
-Oral practice and phonetic skill. The correct pronunciation of vocabulary specific to the topic and subject areas. Stress and intonation.
-Roleplay. Communicate facts, ideas, opinions and explain viewpoints about a chosen topic linked across a series of extended turns.
5 %
Evaluation of practical activities
Evaluation of the activities included in a portfolio. This allows for the assessment of CB4, CG8, CE17 and CT1 competences and check the learning outcomes from 1 to 5.
EVALUATION:
The purpose of the evaluation of practical activities is for students to demonstrate their ability to use the language functions and grammatical items of B1 English level.
EVALUATION TASKS:
- Grammar Exercises.
- Case Studies from the current units.
- Written Tasks from the current units.
-Vocabulary specific to the topic area.
-Professional Skills specific to the subject area.
5 %
Individual or group presentation of assignments given
Evaluation of an oral presentation (speaking). This allows for the assessment of CB4, CG8, CE17 and CT1 competences and check the learning outcomes from 1 to 5.
EVALUATION
The purpose of the individual or group presentation of assignments is to give students the opportunity to participate in a genuine exchange of information, ideas and opinions, while demonstrating their ability to use B1 English level.
EVALUATION TASKS
- Prepare an oral performance per semester about topical issues in the Tourism Industry.
- Speaking activities to communicate in tourism-related contexts.
10 %
Individual final test
A Final Exam. Evaluation of skills (reading, listening, writing &use of English) focusing on either simpler or more complex linguistic forms corresponding to both mid-term exams (40% each). This allows for the assessment of CB4, CG8, CE17 and CT1 competences and check the learning outcomes from 1 to 5. The student must pass the exam ( Two mid-term exams) that he/she has failed in the continuous assessment. A score of 4 out of 10 is required in the assessment activities whose weight in the final score is higher than 30%.
B1 English level exam corresponds to the following:
- Use of English (Grammar&Vocabulary).
-Writing.
-Listening Comprehension.
-Reading Comprehension.
English for Tourism 1 level exams demand a B1 English level of language proficiency.
80 %
Information
As set forth in article 5.4 of the Reglamento de las pruebas de evaluación de los títulos oficiales de grado y de master con atribuciones profesionales (UPCT), students in the special circumstances listed in the article 5.4 are entitled to a comprehensive assessment test, upon justified request which must be granted by the Department. This does not exempt them from carrying out compulsory tasks included in the teacher's guide of the subject (official syllabus).
Comments
A score of 4 out of 10 is required in the assessment activities whose weight in the final score is higher than 30%.
Author: Peter Strutt
Title: English for International Tourism, intermediate coursebook
Editorial: Pearson
Publication Date: 2013
ISBN: 9781447923831
Author: Murphy, Raymond
Title: English grammar in use a self-study reference and practice book for intermediate learners of English: with answers and eBook
Editorial: Cambridge University
Publication Date: 2015
ISBN: 9781107539334
Author: Murphy, Raymond
Title: English grammar in use a self-study reference and practice book for intermediate students of English: with answers
Editorial: Cambridge University
Publication Date: 2012|g(2013)
ISBN: 9780521189392
Author: Carter, Ronald
Title: Cambridge grammar of English a comprehensive guide: spoken and written English grammar and usage
Editorial: Cambridge University ,
Publication Date: 2006
ISBN: 9780521588461
Author: Swan, Michael
Title: Practical english usage
Editorial: University Press
Publication Date: 2009
ISBN: 0194420981
http://www2.unwto.org/
http://drewseslfluencylessons.com/2-advanced/tourism/
http://www.englishformyjob.com/ell_traveltourism.html
http://www.bbc.co.uk/learningenglish
https://learnenglish.britishcouncil.org/es
http://www.theguardian.com/international
http://www.monash.edu.au/lls/llonline/index.xml
http://www.howjsay.com
http://www.learnenglishfeelgood.com/travelenglish/