Name: ENGLISH FOR TOURISM I
Code: 520101005
Type: Basic
ECTS: 6
Length of subject: Yearly
Semester and course: 1st Year - Yearly
Speciality:
Language: English
Mode of study: On-site class
Lecturer data: Montalbán Martínez, Nicolás
Knowledge area: Filología Inglesa
Department: Idiomas (CUD)
Telephone:
Email: nicolas.montalban@cud.upct.es
Office hours and location:
Qualifications/Degrees:
Academic rank in UPCT: Profesor/A Ayudante Doctor/A de Facultades y Escuelas Superiores
Number of five-year periods: Not applicable due to the type of teaching figure
Number of six-year periods: No procede por el tipo de figura docente
Curriculum Vitae: Full Profile
Lecturer data: ZARAGOZA RUIZ, MARGARITA
Knowledge area: Filología Inglesa
Department: Métodos Cuantitativos, Ciencias Jurídicas y Lenguas Modernas
Telephone:
Email: margarita.zaragoza@upct.es
Office hours and location:
Qualifications/Degrees:
Academic rank in UPCT: Profesora Asociada
Number of five-year periods: Not applicable due to the type of teaching figure
Number of six-year periods: No procede por el tipo de figura docente
Curriculum Vitae: Full Profile
[CB4 ]. Students are required to transmit information, ideas, problems and solutions to a specialized and non-specialized audience.
[CG8 ]. To communicate in a foreign language.
[CE17 ]. To work in English in the tourism field.
[CT1 ]. Spoken and written effective communication
1. Demostrar los conocimientos teóricos y prácticos para desarrollar las competencias lingüísticas descritas en el nivel B1 del Marco Común Europeo de Referencia para las Lenguas Extranjeras.
2.Utilizar la lengua inglesa en los diferentes ámbitos profesionales relacionados con el entorno turístico a nivel intermedio.
3. Emplear destrezas comunicativas profesionales tales como: resolver dudas generales y sobre destinos de mercado, hacer sugerencias o recomendaciones, negociar, escribir correos electrónico y hablar en público a nivel intermedio.
4. Manejar el vocabulario especializado y las funciones del lenguaje asociadas del ámbito del turismo a nivel intermedio.
5. Practicar las destrezas lingüísticas por medio de estudios de casos que reflejen los problemas y retos de la industria turística actual a nivel intermedio.
Adquisición y desarrollo de las competencias presentadas en el Marco Común Europeo de Referencia para las lenguas: aprendizaje, enseñanza, evaluación (nivel B1). La lengua inglesa se presenta como instrumento de comunicación en el ámbito especializado del turismo. Se pretende ampliar y consolidar los conocimientos gramaticales así como mejorar las das orales y escritas en lengua inglesa dentro del contexto profesional del sector turístico.
Unit 1. Selling dreams. Grammar/Vocabulary/Professional skills/Case study. - Vocabulary: money matters, description of location -Grammar: present and past tenses.
Unit 2. Getting there. Grammar/Vocabulary/Professional skills/Case study. - Vocabulary: transport and travel -Grammar: multi-word verbs.
Unit 3. Accommodation. Grammar/Vocabulary/Professional skills/Case study. - Vocabulary: types of accommodation, facilities and services - dealing with complaints.-Grammar: Modal verbs.
Unit 4. Destinations. Grammar/Vocabulary/Professional skills/Case study. - Vocabulary: weather, climate; features and attractions - Grammar: articles - offering advice.
Unit 5. Things to do. Grammar/Vocabulary/Professional skills/Case study. - Vocabulary: description of attractions, geographical features -Grammar: conditional structures with if- speaking to a group.
Unit 6. Niche tourism. Grammar/Vocabulary/Professional skills/Case study. - Vocabulary: sectors in niche tourism -Grammar: verbs +infinitive or -ing form - dealing with figures.
Unit 7. Cultural tourism. Grammar/Vocabulary/Professional skills/Case study. - Vocabulary:culture - Grammar: The passive.
Unit 8. Running a hotel. Grammar/Vocabulary/Professional skills/Case study. - Vocabulary: ed-/ing adjectives -Grammar: have/get something done.
Unit 9. Customer service. Grammar/Vocabulary/Professional skills/Case study. - Vocabulary: custormer service terms, personal qualities -Grammar: question forms -improve customer service.
Unit 10. Business travel. Grammar/Vocabulary/Professional skills/Case study. - Vocabulary: idioms and metaphors -Grammar: past perfect.
Practise language skills in realistic Case studies that reflect issues in the tourist industry.
Oral participation in a roleplay in which the student has to introduce herself/himself and give personal data about a chosen topic.
Case Studies linked to the unit's tourism theme.
Promoting the continuous improvement of working and study conditions of the entire university community is one the basic principles and goals of the Universidad Politécnica de Cartagena. Such commitment to prevention and the responsibilities arising from it concern all realms of the university: governing bodies, management team, teaching and research staff, administrative and service staff and students. The UPCT Service of Occupational Hazards (Servicio de Prevención de Riesgos Laborales de la UPCT) has published a "Risk Prevention Manual for new students" (Manual de acogida al estudiante en materia de prevención de riesgos), which may be downloaded from the e-learning platform ("Aula Virtual"), with instructions and recommendations on how to act properly, from the point of view of prevention (safety, ergonomics, etc.), when developing any type of activity at the University. You will also find recommendations on how to proceed in an emergency or if an incident occurs. Particularly when carrying out training practices in laboratories, workshops or field work, you must follow all your teacher's instructions, because he/she is the person responsible for your safety and health during practice performance. Feel free to ask any questions you may have and do not put your safety or that of your classmates at risk.
Attending and carrying out practices is compulsory.
Class in conventional classroom: theory, problems, case studies, seminars, etc
Presentation of the theoretical contents, allowing for the development of CB4, CG8, CE17 and CT1 competences to achieve the learning outcomes from 1 to 5.
Presentation of individual assignments and exercises, allowing for the development of CB4, CG8, CE17 and CT1 competences to achieve the learning outcomes from 1 to 5.
Class structure by level B1.
Problem solving class. Activities consisting of training sessions to develop practical or applied knowledge based on problem solving exercises or practical cases.
The training sessions provide students with the opportunity to learn and practise many words and expressions required in the tourism industry.
44
100
Class in laboratory: practical classes / internships
Developing the language skills, allowing for the development of CB4, CG8, CE17 and CT1 competences to achieve the learning outcomes from 1 to 5.
Class structure by level B1.
7
100
Class in a computer classroom: practical classes / internships
Practical class through the use of specific software. Each unit contains several listening tasks developed around topics related to the travel industry. A range of British, American and other international native and non-native speakers are featured , helping students understand how people speak English in different parts of the world.
Reading texts feature regularly in the units, providing students with a variety of texts and topics that they are likely to encounter in a tourism context (Level B1).
7
100
Assessment activities (continuous assessment system)
Mid- and final term activities that check the progression of students allowing for the assessment of CB4, CG8, CE17 and CT1 competences and check the learning outcomes from 1 to 5.
Class structure by level B1:
- Prepare two oral performances per semester. The oral performances require students to engage in extended communication about topical issues in the tourism industry.
- Speaking activities. Each unit provides students with further opportunities to communicate in tourism-related contexts.
2
100
Assessment activities (final assessment system)
Taking the corresponding official exams allows for the assessment of CB4, CG8, CE17 and CT1 competences and check the learning
outcomes from 1 to 5.
2
100
Student work: study or individual or group work
Preparation of individual assignments and exercises, allowing for the development of CB4, CG8, CE17 and CT1 competences to achieve the learning outcomes from 1 to 5.
Self-study and preparation of individual assignments and exercises, allowing for the development of CB4, CG8, CE17 and CT1 competences to achieve the learning outcomes from 1 to 5.
88
0
Evaluation of assignments / reports / studies
Ehis allows for the assessment of CB4, CG8, CE17 and CT1 competences and check the learning outcomes from 1 to 5.
EVALUATION:
The purpose of the evaluation of assignments, reports and studies is for students to demonstrate the corresponding proficiency.
EVALUATION TASKS:
Oral practice and phonetic skill; written skills (short written answers and longer texts); keywords in the professional field; roleplay to communicate facts, ideas, opinions and explain viewpoints about a particular topic.
5 %
Evaluation of practical activities
his allows for the assessment of CB4, CG8, CE17 and CT1 competences and check the learning outcomes from 1 to 5.
EVALUATION:
The purpose of the evaluation of practical activities is for students to demonstrate their ability to use the corresponding language functions, grammatical items and vocabulary, while keeping engaged all the time in course.
EVALUATION TASKS:
Grammar exercises; daily activities and tasks carried out during the course (Case Studies; written Tasks; vocabulary specific to the topic area; professional skills specific to the subject area; speaking activities to communicate in tourism-related contexts).
5 %
Individual or group presentation of assignments given
Delivering an oral presentation per semester about topical issues in the Tourism Industry: The purpose of the individual or group presentation is to give students the opportunity to participate in a genuine exchange of information, ideas and opinions, while demonstrating their ability to use the language of the professional field.
This allows for the assessment of CB4, CG8, CE17 and CT1 competences and check the learning outcomes from 1 to 5.
10 %
Individual final test
A partial exam on the content of the course per semester (40% each):
1. Writing skill exam (20%)
2. Use of English (20%)
3. Listening comprehension skill (20%).
4. Speaking (20%)
This allows for the assessment of CB4, CG8, CE17 and CT1 competences and check the learning outcomes from 1 to 5.
80 %
Evaluation of assignments / reports / studies
Ehis allows for the assessment of CB4, CG8, CE17 and CT1 competences and check the learning outcomes from 1 to 5.
EVALUATION:
The purpose of the evaluation of assignments, reports and studies is for students to demonstrate the corresponding proficiency.
EVALUATION TASKS:
Oral practice and phonetic skill; written skills (short written answers and longer texts); keywords in the professional field; roleplay to communicate facts, ideas, opinions and explain viewpoints about a particular topic.
5 %
Evaluation of practical activities
his allows for the assessment of CB4, CG8, CE17 and CT1 competences and check the learning outcomes from 1 to 5.
EVALUATION:
The purpose of the evaluation of practical activities is for students to demonstrate their ability to use the corresponding language functions, grammatical items and vocabulary, while keeping engaged all the time in course.
EVALUATION TASKS:
Grammar exercises; daily activities and tasks carried out during the course (Case Studies; written Tasks; vocabulary specific to the topic area; professional skills specific to the subject area; speaking activities to communicate in tourism-related contexts).
5 %
Individual or group presentation of assignments given
Delivering an oral presentation per semester about topical issues in the Tourism Industry: The purpose of the individual or group presentation is to give students the opportunity to participate in a genuine exchange of information, ideas and opinions, while demonstrating their ability to use the language of the professional field.
This allows for the assessment of CB4, CG8, CE17 and CT1 competences and check the learning outcomes from 1 to 5.
10 %
Individual final test
A final exam on the content of the course per semester:
1. Writing skill exam (20%)
2. Use of English (20%)
3. Listening comprehension skill (20%).
4. Speaking (20%)
This allows for the assessment of CB4, CG8, CE17 and CT1 competences and check the learning outcomes from 1 to 5.
B1 English level exam corresponds to the following:
- Use of English (Grammar&Vocabulary).
-Writing.
-Listening Comprehension.
-Reading Comprehension.
English for Tourism 1 level exams demand a B1 English level of language proficiency.
80 %
De acuerdo con el reglamento de evaluación para los títulos oficiales de grado y máster de la UPCT, para optar a superar la asignatura, se exige una calificación mínima de 4 puntos sobre 10 para actividades de evaluación o partes de las mismas que tengan un peso en la calificación final superior o igual al 30%, y de hasta 3 puntos sobre 10 para actividades de evaluación o partes de las mismas que tengan un peso en la calificación final superior o igual al 20%.
A score of 4 out of 10 is required in the assessment activities whose weight in the final score is equal or higher than 30%.
A score of 3 out of 10 is required in the assessment activities whose weight in the final score is equal or higher than 20%.
Author: Peter Strutt
Title: English for International Tourism, intermediate coursebook
Editorial: Pearson
Publication Date: 2013
ISBN: 9781447923831
Author: Murphy, Raymond
Title: English grammar in use a self-study reference and practice book for intermediate learners of English: with answers and eBook
Editorial: Cambridge University
Publication Date: 2015
ISBN: 9781107539334
Author: Murphy, Raymond
Title: English grammar in use a self-study reference and practice book for intermediate students of English: with answers
Editorial: Cambridge University
Publication Date: 2012|g(2013)
ISBN: 9780521189392
Author: Carter, Ronald
Title: Cambridge grammar of English a comprehensive guide: spoken and written English grammar and usage
Editorial: Cambridge University ,
Publication Date: 2006
ISBN: 9780521588461
Author: Swan, Michael
Title: Practical english usage
Editorial: University Press
Publication Date: 2009
ISBN: 0194420981
http://www2.unwto.org/
http://drewseslfluencylessons.com/2-advanced/tourism/
http://www.englishformyjob.com/ell_traveltourism.html
http://www.bbc.co.uk/learningenglish
https://learnenglish.britishcouncil.org/es
http://www.theguardian.com/international
http://www.monash.edu.au/lls/llonline/index.xml
http://www.howjsay.com
http://www.learnenglishfeelgood.com/travelenglish/