Name: MANAGERIAL SKILLS
Code: 212101009
Type: Compulsory
ECTS: 4
Length of subject: Per term
Semester and course: 1st Year - Second term
Speciality:
Language: English
Mode of study: On-site class
1. Identify the role of the manager and their characteristics.
2. Apply different leadership styles in specific management contexts.
3. Propose strategies for negotiation and establishing interpersonal relationships.
4. Explain the skills related to staff motivation and communication.
5. Apply techniques for conflict and problem resolution.
6. Distinguish the success factors derived from teamwork.
7. Plan appropriate time management in basic managerial tasks.
Key leadership skills and shortcomings according to the latest trends in dynamic and changing business environments. Advanced leadership styles (such as situational leadership, transformational/transactional leadership, servant leadership, and digital leadership). Emotional intelligence management and social skills in current contexts. Effective communication and active listening. Advanced models of negotiation and conflict management. Techniques for managing high-performance teams. Time management systems. Internal and external reputation crisis management.
Didactic unit I: Management
Topic 1: Management
Topic 2: Leadership
Topic 3: Creation of Reputational Value
Didactic unit II: Development of Managerial Skills
Topic 4: Negotiation
Topic 5: Time Management
Topic 6: Team Management
Review and feedback will be provided on the development of the proposed activities related to Teaching Units I and II.
Promoting the continuous improvement of working and study conditions of the entire university community is one the basic principles and goals of the Universidad Politécnica de Cartagena. Such commitment to prevention and the responsibilities arising from it concern all realms of the university: governing bodies, management team, teaching and research staff, administrative and service staff and students. The UPCT Service of Occupational Hazards (Servicio de Prevención de Riesgos Laborales de la UPCT) has published a "Risk Prevention Manual for new students" (Manual de acogida al estudiante en materia de prevención de riesgos), which may be downloaded from the e-learning platform ("Aula Virtual"), with instructions and recommendations on how to act properly, from the point of view of prevention (safety, ergonomics, etc.), when developing any type of activity at the University. You will also find recommendations on how to proceed in an emergency or if an incident occurs. Particularly when carrying out training practices in laboratories, workshops or field work, you must follow all your teacher's instructions, because he/she is the person responsible for your safety and health during practice performance. Feel free to ask any questions you may have and do not put your safety or that of your classmates at risk.
Class in conventional classroom: theory, problems, case studies, seminars, etc
Participative lecture method, with discussions, questions, case studies and activities.
38
100
Assessment activities (continuous assessment system)
Assessment activities (continuous assessment system)
2
100
Assessment activities (final assessment system)
Assessment activities (final assessment system)
2
100
Tutorials
Tutoring sessions may take place face-to-face or online.
2
50
Student work: study or individual or group work
Student work: study or individual or group work
56
0
Exam
Thirty theoretical-practical multiple-choice questions with four possible answers and only one correct option. Every three incorrect answers cancel out one correct answer.
There is no minimum score required to pass this activity.
Assessed learning outcomes:1, 2, 3, 4, 5, 6, and 7
40 %
Evaluation of written work, internships, cases, visits and seminars.
Assessment of group projects, visits, and seminars.
Evaluation will be based on a rubric published in the Virtual Classroom.
This activity does not require a minimum score to be passed.
Assessed learning outcomes:1, 2, 3, 4, 5, 6, and 7
30 %
Performance, presentation and defense of individual and/or group work.
Written resolution of proposed case studies and in-class discussion.
Evaluation will be based on a rubric published in the Virtual Classroom.
This activity does not require a minimum score to be passed.
Assessed learning outcomes:1, 2, 3, 4, 5, 6, and 7
30 %
Exam
Thirty theoretical-practical multiple-choice questions with four possible answers and only one correct option. Every three incorrect answers cancel out one correct answer.
There is no minimum score required to pass this activity.
Assessed learning outcomes:1, 2, 3, 4, 5, 6, and 7
40 %
Performance, presentation and defense of individual and/or group work.
Written resolution of proposed case studies.
Evaluation will be based on a rubric published in the Virtual Classroom.
This activity does not require a minimum score to be passed.
Assessed learning outcomes:1, 2, 3, 4, 5, 6, and 7
60 %
To pass the course, students must obtain a final score of at least 5 out of 10, calculated from the marks obtained in each assessment activity and considering the corresponding weighting.
Author: Rees, W. David
Title: Skills of Management and Leadership Managing People in Organisations
Editorial: Palgrave
Publication Date: 2015
ISBN: 9781137325617
Author: Caroselli, Marlene.
Title: Leadership skills for managers
Editorial: McGraw-Hill,
Publication Date: 2000
ISBN: 0071364307
Author: Davies, Gary
Title: Corporate reputation and competitiveness
Editorial: Routledge
Publication Date: 2003
ISBN: 041528743
Author: Younger, Heather R.
Title: The Art of Caring Leadership How Leading with Heart Uplifts Teams and Organizations
Editorial: Berrett-Koehler Publishers
Publication Date: 2021
ISBN: 9781523092147
Author: Taylor, Liam
Title: Servant Leadership Learn the Most Effective Soft Skills to Become a Servant Leader and Guide Your Team to Success
Editorial: s.n.]
Publication Date: 2021
ISBN: 9781801645089
Author: Northouse, Peter G.
Title: Leadership Theory and Practice
Editorial: Sage
Publication Date: 2021
ISBN: 9781544397566
Author: Owen, Jo
Title: The leadership skills handbook: 100 essential skills you need to be a leader
Editorial: Kogan Page,
Publication Date: 2020
ISBN: 9781789666687