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Inicio / Estudios / Máster en Administración y Dirección de Empresas (MBA) / Plan de Estudios

Course Unit Description

MANAGERIAL SKILLS

Course 2021-22

  • On-site

1.Subject data

Name: MANAGERIAL SKILLS

Code: 212101009

Type: Compulsory

ECTS: 4

Length of subject: Per term

Semester and course: 1st Year - Second term

Speciality:

Language: English

Mode of study: On-site class

2. Lecturer data

Lecturer data: OLMEDO CIFUENTES, ISABEL

Knowledge area: Organización de Empresas

Department: Economía de la Empresa

Telephone: 968325790

Email: isabel.olmedo@upct.es

Office hours and location: Contact with the lecturer

Qualifications/Degrees:
PhD in PhD in Economics and Business Management from Technical University of Cartagena (SPAIN) - 2011

Academic rank in UPCT: Profesora Contratada Doctora

Number of five-year periods: 2

Number of six-year periods: 1 de investigación

Curriculum Vitae: Full Profile

Lecturer data: MARTÍNEZ MARTÍNEZ, AURORA

Knowledge area: Organización de Empresas

Department: Economía de la Empresa

Telephone: 968325616

Email: aurora.martinez@upct.es

Office hours and location:

viernes - 12:00 / 14:00
EDIFICIO DE LA FACULTAD CC EMPRESA, planta 2, Despacho 2.26
Se recomienda solicitarla previamente por email a: aurora.martinez@upct.es.

Qualifications/Degrees:
PhD in Economy and Business Management from Technical University of Cartagena (SPAIN) - 2011

Academic rank in UPCT: Profesora Titular de Universidad

Number of five-year periods: 1

Number of six-year periods: 0

Curriculum Vitae: Full Profile

Lecturer data: MARTÍNEZ MARTÍNEZ, AURORA

Knowledge area: Organización de Empresas

Department: Economía de la Empresa

Telephone: 968325616

Email: aurora.martinez@upct.es

Office hours and location:

viernes - 12:00 / 14:00
EDIFICIO DE LA FACULTAD CC EMPRESA, planta 2, Despacho 2.26
Se recomienda solicitarla previamente por email a: aurora.martinez@upct.es.

Qualifications/Degrees:
PhD in Economy and Business Management from Technical University of Cartagena (SPAIN) - 2011

Academic rank in UPCT: Profesora Titular de Universidad

Number of five-year periods: 1

Number of six-year periods: 0

Curriculum Vitae: Full Profile

3. Competences and learning outcomes

3.1. Basic curricular competences related to the subject

[CB8 ]. Students are required to be able to integrate knowledge and face the complexity of formulating judgments based on information that, being incomplete or limited, includes reflections on social and ethical responsibilities linked to the application of their knowledge and judgments.

3.2. General curricular competences related to the subject

[06 ]. To develop interpersonal skills, associated with the ability to relate to other people and work in groups, together with the ability to make decisions in their professional field, but also in the personal one.

[07 ]. To acquire and consolidate the capacity for initiative, entrepreneurial spirit and leadership necessary to launch projects related to the company, public administration and free exercise of the profession.

3.3. Specific curricular competences related to the subject

[15 ]. To describe and understand the benefits of a proactive attitude towards teamwork, interdisciplinary cooperation and an approach based on enhancing interpersonal relationships.

[16 ]. To design actions aimed at shaping a management strategy for the company in the medium term.

[18 ]. To propose negotiation strategies with employees, customers, suppliers and other economic agents associated with the managerial and administrative activity in the company.

[24 ]. To motivate teams and encourage cooperative work. To be able to evaluate the personal and material capabilities of the company to implement horizontal and autonomous management strategies, compared to more traditional vertical strategies.

3.4. Transversal curricular competences related to the subject

[CT6 ]. Applying ethical and sustainability criteria in decision making

3.5. Subject learning outcomes

1. Identify the figure of the manager and its characteristics.
2. Adapt different leadership styles to specific management contexts.
3. Propose strategies for negotiation and establish interpersonal relationships.
4. Explain skills related to motivation and communication with staff.
5. Use adequate techniques for the resolution of conflicts and problems.
6. Distinguish the success factors derived from teamwork.
7. Plan adequate time management in basic management tasks.
8. Apply skills and ethical values to management.
9. Identify the success factors that come from responsible management.

4. Contents

4.1 Curricular contents related to the subject

Main attributes and shortcomings of a good manager. Variables and values that favour the development of the manager's skills and potential. Existing and advisable leadership styles according to each context. Management skills: motivation and communication. Techniques for managing negotiation and conflicts. Teamwork: success factors and competencies. Formulas for organising and managing time effectively. Internal and external reputation from a management perspective.

4.2. Theory syllabus

Teaching modules

Units

Module I: Leading and reputational value.

Unit 1. The manager.
Unit 2. Leadership.
Unit 3. Creation of reputational value.

Module II: Development of managerial skills

Unit 4. Negotiation.
Unit 5. Time management.
Unit 6. Team management.

4.3. Practice syllabus

Name

Description

Module I: Leading and reputational value

Case studies and activities related to managers, leadership and corporate reputation.

Module II: Development of managerial skills.

Case studies and activities related to negotiation, time management and team management.

Risks prevention

Promoting the continuous improvement of working and study conditions of the entire university community is one the basic principles and goals of the Universidad Politécnica de Cartagena. Such commitment to prevention and the responsibilities arising from it concern all realms of the university: governing bodies, management team, teaching and research staff, administrative and service staff and students. The UPCT Service of Occupational Hazards (Servicio de Prevención de Riesgos Laborales de la UPCT) has published a "Risk Prevention Manual for new students" (Manual de acogida al estudiante en materia de prevención de riesgos), which may be downloaded from the e-learning platform ("Aula Virtual"), with instructions and recommendations on how to act properly, from the point of view of prevention (safety, ergonomics, etc.), when developing any type of activity at the University. You will also find recommendations on how to proceed in an emergency or if an incident occurs. Particularly when carrying out training practices in laboratories, workshops or field work, you must follow all your teacher's instructions, because he/she is the person responsible for your safety and health during practice performance. Feel free to ask any questions you may have and do not put your safety or that of your classmates at risk.

4.4. Comments

5. Teaching method

Name

Description

Hours

In-class

Name

Theory class: Activities consisting of training sessions to develop theoretical knowledge based on concepts and theories

Description

Lecture method to expound the different contents. Resolution of the questions raised by the student. Encouragement of debates.

Hours

28

In-class

100

Name

Problem solving class: Activities consisting of training sessions to develop practical or applied knowledge based on problem solving exercises, or practical cases

Description

Resolution of cases to consolidate knowledge of the theory class, fostering students participation

Hours

10

In-class

100

Name

Laboratory or field practice class: Activities aimed at developing practical or applied skills by the student supervised by a remote teacher

Description

Resolution of cases and the participation of the students will be strengthened in class. Oral presentation of the group work, using audio-visual means.

Hours

0

In-class

100

Name

Practical class in the computer room: Activities for the acquisition of certain skills through the use of specific software

Description

Practical class in the computer room

Hours

0

In-class

100

Name

Seminars, tutorials led by teaching staff, conferences, visits, round tables, etc .: Activities to develop theoretical, practical or applied knowledge based on specific topics or views of the profession

Description

Seminars, tutorials led by teaching staff, conferences, visits, round tables, etc.

Hours

0

In-class

100

Name

Assessments (continuous assessment system): speaking or writing tests, presentations, individually or in groups, which should include the knowledge acquired in the classes. Formative and summative assessment activities are included here

Description

Written test (continuous assessment system)

Hours

2

In-class

100

Name

Assessments (final assessment system): speaking or writing tests, individually or in groups, which should include the knowledge acquired in the classes. Summative evaluation is included

Description

Written evaluation (official examination). Evaluation of collaborative group work.

Hours

2

In-class

100

Name

Tutorials: Individual or in groups, will serve to advise, resolve any doubts, guide, monitor work or the knowledge acquired

Description

Resolution of doubts and questions about theory, practical cases and collaborative learning works.

Hours

3

In-class

50

Name

Carrying out individual or group assignments: Autonomous and / or collaborative learning to develop theoretical, practical or applied knowledge by carrying out projects, practice reports and / or assignments

Description

Motivation and orientation of an individual work for the development of managerial skills.

Hours

10

In-class

0

Name

Individual study: Time dedicated to studying the subject

Description

Study of the theoretical and practical contents.

Hours

45

In-class

0

6. Assessment method

6.1. Continous assesment system

Name

Description and criteria

Percentage

Name

Exam

Description and criteria

Thirty multiple choice questions about the theoretical-practical contents with 4 possible options and only 1 correct. Every three questions answered wrong is penalised with 0.33. There is no minimum score for this exam. Evaluated learning outcomes: 1, 2, 3, 4, 5, 6, 7, 8, 9.

Percentage

40 %

Name

Evaluation of practical sessions, visits and seminars

Description and criteria

Group collaborative work about managerial skills. It will be evaluated through an assessment rubric published in the Aula Virtual. There is no minimum score for this activity. Evaluated learning outcomes: 1, 2, 3, 4, 5, 6, 7, 8, 9.

Percentage

30 %

Name

Individual assignment

Description and criteria

Resolution of the proposed case studies in writing and class discussion. It will be evaluated through an assessment rubric published in the Aula Virtual. There is no minimum score for these activities. Evaluated learning outcomes: 1, 2, 3, 4, 5, 6, 7, 8, 9.

Percentage

30 %

6.2. Final assesment system

Name

Description and criteria

Percentage

Name

Exam

Description and criteria

Thirty multiple choice questions about the theoretical-practical contents with 4 possible options and only 1 correct. Every three questions answered wrong is penalised with 0.33. There is no minimum score for this exam. Evaluated learning outcomes: 1, 2, 3, 4, 5, 6, 7, 8, 9.

Percentage

40 %

Name

Evaluation of practical sessions, visits and seminars

Description and criteria

Work about managerial skills. It will be evaluated through an assessment rubric published in the Aula Virtual. There is no minimum score for this activity. Evaluated learning outcomes: 1, 2, 3, 4, 5, 6, 7, 8, 9.

Percentage

30 %

Name

Individual assignment

Description and criteria

Resolution of the proposed case studies in writing. It will be evaluated through an assessment rubric published in the Aula Virtual. There is no minimum score for these activities. Evaluated learning outcomes: 1, 2, 3, 4, 5, 6, 7, 8, 9.

Percentage

30 %

Information

Comments

It will be necessary to obtain a final mark of at least 5 points out of 10 calculated from the marks obtained in each assessment activity and considering the weights that corresponds to them.

7. Bibliography and resources

7.1. Basic bibliography

Author: Rees, W. David
Title: Skills of Management and Leadership Managing People in Organisations
Editorial: Palgrave
Publication Date: 2015
ISBN: 9781137325617

Author: Carreras y otros
Title: Corporate reputation
Editorial: LID Publishing
Publication Date: 2013
ISBN: 9788483567975

7.2. Supplementary bibliography

Author: Valero Matas, Jesús A.
Title: Casos de recursos humanos y relaciones laborales
Editorial: Pirámide
Publication Date: 2002
ISBN: 8436816994

Author: Dolan, Simon
Title: La gestión de los recursos humanos
Editorial: McGraw-Hill
Publication Date: 2007
ISBN: 9788448156541

Author: Robbins, Stephen P.
Title: Management
Editorial: Englandb:Prentice Hall
Publication Date: 2016
ISBN: 9781292090207

Author: Hayes, Nicky
Title: Dirección de equipos de trabajo una estrategia para el éxito
Editorial: Thomson
Publication Date: 2003
ISBN: 8497321200

Author: Rees, W. David
Title: Habilidades de dirección
Editorial: Thomson
Publication Date: 2001
ISBN: 8497321634

Author: Gómez-Mejía, Luis R.
Title: Management: people-performance-change
Editorial: Pearson
Publication Date: 2012
ISBN: 0132604337

Author: E. H. McGrath, S.J.
Title: Basic Managerial Skills for All
Editorial: PHI Learning
Publication Date: 2011
ISBN: 978-81-203-4314-6

Author: Chris Thomas
Title: Basic Management Skills
Editorial: Nicholas Thomas
Publication Date: 2010
ISBN: 978-0-9564959-0-7

Author: Vazquez Luis, R.
Title: Habilidades directivas y técnicas de liderazgo. Su aplicación en la gestión de equipos de trabajo
Editorial: Ideaspropias
Publication Date: 2006
ISBN: 978-84-96578-27-2

Author: K. Alex
Title: Managerial Skills
Editorial: S. Chand and Company PVT.
Publication Date: 2013
ISBN: 81-219-9069-7

Author: Barnett y Pollock
Title: The Oxford Handbook of Corporate Reputation
Editorial: Oxford University Press
Publication Date: 2012
ISBN: 978-0-19-959670-6

7.3. On-line resources and others

Slide presentations of the topics and activities of the course will be in the Aula Virtual.

CRAI
Campus Virtual
UPCT-TV

(+34) 968 32 55 69

decanato@fce.upct.es

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