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Inicio / Estudios / Máster Universitario en Administración y Dirección de Empresas (MBA) / Plan de Estudios

Course Unit Description

MANAGERIAL SKILLS

Course 2025-26

  • On-site

1.Subject data

Name: MANAGERIAL SKILLS

Code: 212101009

Type: Compulsory

ECTS: 4

Length of subject: Per term

Semester and course: 1st Year - Second term

Speciality:

Language: English

Mode of study: On-site class

2. Lecturer data

Lecturer data: MARTÍNEZ MARTÍNEZ, AURORA

Knowledge area: Organización de Empresas

Department: Economía de la Empresa

Telephone: 968325616

Email: aurora.martinez@upct.es

Office hours and location:

martes - 09:00 / 11:00
EDIFICIO CIM - FCCE, planta 2, Despacho 2.26
Tutorials will be carried out by request of the student sending an email to aurora.martinez@upct.es

Qualifications/Degrees:
PhD in Economy and Business Management from Technical University of Cartagena (SPAIN) - 2011

Academic rank in UPCT: Profesora Titular de Universidad

Number of five-year periods: 2

Number of six-year periods: 1 de investigación

Curriculum Vitae: Full Profile

Responsible for the groups: G1, G2

Lecturer data: OLMEDO CIFUENTES, ISABEL

Knowledge area: Organización de Empresas

Department: Economía de la Empresa

Telephone: 968325790

Email: isabel.olmedo@upct.es

Office hours and location:

lunes - 10:30 / 12:30
EDIFICIO CIM - FCCE, planta 2, Despacho 2.23
Se recomienda enviar correo electrónico previo. A pesar del día indicado, las tutorías podrán realizarse a demanda del estudiante mediante solicitud remitida al correo isabel.olmedo@upct.es

Qualifications/Degrees:
PhD in PhD in Economics and Business Management from Technical University of Cartagena (SPAIN) - 2011

Academic rank in UPCT: Profesora Contratada Doctora

Number of five-year periods: 2

Number of six-year periods: 1 de investigación

Curriculum Vitae: Full Profile

3. Competences and learning outcomes

3.1. Basic curricular competences related to the subject

3.2. General curricular competences related to the subject

3.3. Specific curricular competences related to the subject

3.4. Transversal curricular competences related to the subject

3.5. Subject learning outcomes

1. Identify the role of the manager and their characteristics.
2. Apply different leadership styles in specific management contexts.
3. Propose strategies for negotiation and establishing interpersonal relationships.
4. Explain the skills related to staff motivation and communication.
5. Apply techniques for conflict and problem resolution.
6. Distinguish the success factors derived from teamwork.
7. Plan appropriate time management in basic managerial tasks.

4. Contents

4.1 Curricular contents related to the subject

Key leadership skills and shortcomings according to the latest trends in dynamic and changing business environments. Advanced leadership styles (such as situational leadership, transformational/transactional leadership, servant leadership, and digital leadership). Emotional intelligence management and social skills in current contexts. Effective communication and active listening. Advanced models of negotiation and conflict management. Techniques for managing high-performance teams. Time management systems. Internal and external reputation crisis management.

4.2. Theory syllabus

Teaching modules

Units

Didactic unit I: Management

Topic 1: Management
Topic 2: Leadership
Topic 3: Creation of Reputational Value

Didactic unit II: Development of Managerial Skills

Topic 4: Negotiation
Topic 5: Time Management
Topic 6: Team Management

4.3. Practice syllabus

Name

Description

Review and feedback will be provided on the development of the proposed activities related to Teaching Units I and II.

Risks prevention

Promoting the continuous improvement of working and study conditions of the entire university community is one the basic principles and goals of the Universidad Politécnica de Cartagena. Such commitment to prevention and the responsibilities arising from it concern all realms of the university: governing bodies, management team, teaching and research staff, administrative and service staff and students. The UPCT Service of Occupational Hazards (Servicio de Prevención de Riesgos Laborales de la UPCT) has published a "Risk Prevention Manual for new students" (Manual de acogida al estudiante en materia de prevención de riesgos), which may be downloaded from the e-learning platform ("Aula Virtual"), with instructions and recommendations on how to act properly, from the point of view of prevention (safety, ergonomics, etc.), when developing any type of activity at the University. You will also find recommendations on how to proceed in an emergency or if an incident occurs. Particularly when carrying out training practices in laboratories, workshops or field work, you must follow all your teacher's instructions, because he/she is the person responsible for your safety and health during practice performance. Feel free to ask any questions you may have and do not put your safety or that of your classmates at risk.

4.4. Comments

5. Teaching method

Name

Description

Hours

In-class

Name

Class in conventional classroom: theory, problems, case studies, seminars, etc

Description

Participative lecture method, with discussions, questions, case studies and activities.

Hours

38

In-class

100

Name

Assessment activities (continuous assessment system)

Description

Assessment activities (continuous assessment system)

Hours

2

In-class

100

Name

Assessment activities (final assessment system)

Description

Assessment activities (final assessment system)

Hours

2

In-class

100

Name

Tutorials

Description

Tutoring sessions may take place face-to-face or online.

Hours

2

In-class

50

Name

Student work: study or individual or group work

Description

Student work: study or individual or group work

Hours

56

In-class

0

6. Assessment method

6.1. Continous assesment system

Name

Description and criteria

Percentage

Name

Exam

Description and criteria

Thirty theoretical-practical multiple-choice questions with four possible answers and only one correct option. Every three incorrect answers cancel out one correct answer.

There is no minimum score required to pass this activity.

Assessed learning outcomes:1, 2, 3, 4, 5, 6, and 7

Percentage

40 %

Name

Evaluation of written work, internships, cases, visits and seminars.

Description and criteria

Assessment of group projects, visits, and seminars.

Evaluation will be based on a rubric published in the Virtual Classroom.

This activity does not require a minimum score to be passed.

Assessed learning outcomes:1, 2, 3, 4, 5, 6, and 7

Percentage

30 %

Name

Performance, presentation and defense of individual and/or group work.

Description and criteria

Written resolution of proposed case studies and in-class discussion.

Evaluation will be based on a rubric published in the Virtual Classroom.

This activity does not require a minimum score to be passed.

Assessed learning outcomes:1, 2, 3, 4, 5, 6, and 7

Percentage

30 %

6.2. Final assesment system

Name

Description and criteria

Percentage

Name

Exam

Description and criteria

Thirty theoretical-practical multiple-choice questions with four possible answers and only one correct option. Every three incorrect answers cancel out one correct answer.

There is no minimum score required to pass this activity.

Assessed learning outcomes:1, 2, 3, 4, 5, 6, and 7

Percentage

40 %

Name

Performance, presentation and defense of individual and/or group work.

Description and criteria

Written resolution of proposed case studies.

Evaluation will be based on a rubric published in the Virtual Classroom.

This activity does not require a minimum score to be passed.

Assessed learning outcomes:1, 2, 3, 4, 5, 6, and 7

Percentage

60 %

Information

Comments

To pass the course, students must obtain a final score of at least 5 out of 10, calculated from the marks obtained in each assessment activity and considering the corresponding weighting.

7. Bibliography and resources

7.1. Basic bibliography

Author: Rees, W. David
Title: Skills of Management and Leadership Managing People in Organisations
Editorial: Palgrave
Publication Date: 2015
ISBN: 9781137325617

Author: Caroselli, Marlene.
Title: Leadership skills for managers
Editorial: McGraw-Hill,
Publication Date: 2000
ISBN: 0071364307

Author: Davies, Gary
Title: Corporate reputation and competitiveness
Editorial: Routledge
Publication Date: 2003
ISBN: 041528743

Author: Younger, Heather R.
Title: The Art of Caring Leadership How Leading with Heart Uplifts Teams and Organizations
Editorial: Berrett-Koehler Publishers
Publication Date: 2021
ISBN: 9781523092147

Author: Taylor, Liam
Title: Servant Leadership Learn the Most Effective Soft Skills to Become a Servant Leader and Guide Your Team to Success
Editorial: s.n.]
Publication Date: 2021
ISBN: 9781801645089

Author: Northouse, Peter G.
Title: Leadership Theory and Practice
Editorial: Sage
Publication Date: 2021
ISBN: 9781544397566

7.2. Supplementary bibliography

Author: Owen, Jo
Title: The leadership skills handbook: 100 essential skills you need to be a leader
Editorial: Kogan Page,
Publication Date: 2020
ISBN: 9781789666687

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