Name: ADVANCED MANAGEMENT SYSTEMS
Code: 212101008
Type: Compulsory
ECTS: 4
Length of subject: Per term
Semester and course: 1st Year - First term
Speciality:
Language: English
Mode of study: On-site class
Lecturer data: MARTÍNEZ LORENTE, ÁNGEL RAFAEL
Knowledge area: Organización de Empresas
Department: Economía de la Empresa
Telephone: 968325618 - 4110 - 968325572
Email: angel.martinez@upct.es
Office hours and location:
                                                                    lunes - 12:00 / 13:00
                                    
                                    EDIFICIO CIM - ETSAE, planta 3, Despacho Decanato 
                                    
                                                                                                    Tutorials will be carried out by request of the student sending an email to angel.martinez@upct.es
                            
Qualifications/Degrees:
Academic rank in UPCT: Catedrático de Universidad
Number of five-year periods: 6
Number of six-year periods: 4 de investigación
Curriculum Vitae: Full Profile
Responsible for the groups: G1, G2
Lecturer data: CUBILLAS PARA, CLARA
Knowledge area: Organización de Empresas
Department: Economía de la Empresa
Telephone:
Email: clara.cubillas@upct.es
Office hours and location:
                                                                    miércoles - 12:00 / 14:00
                                    
                                    EDIFICIO CIM - FCCE, planta 2, Despacho 218A 
                                    
                                                                            Solicitar cita previa al correo: clara.cubillas@upct.es
                                        
                                                                                                    Tutorials will be carried out by request of the student sending an email to clara.cubillas@upct.es
                            
                            Qualifications/Degrees:
                                                            
                                                                                                                                            PhD in Economics, Business and Legal Sciences from Technical University of Cartagena (SPAIN) - 2025
                                                                                                                                
                                                                                                                                            Master en Gestión y Dirección de Empresas e Instituciones Turísticas en la Universidad Politécnica de Cartagena (ESPAÑA) - 2021
                                                                                                                                
                                                                                                                                            Graduate in Business Management and Administration from Technical University of Cartagena (SPAIN) - 2020
                                                                                                                        
Academic rank in UPCT: Investigadora Fpu
Number of five-year periods: Not applicable due to the type of teaching figure
Number of six-year periods: No procede por el tipo de figura docente
Curriculum Vitae: Full Profile
                    1. Utilizar técnicas específicas de gestión empresarial para la resolución de problemas.
2. Proponer estrategias de dirección de las operaciones y la calidad.
3. Determinar los factores clave para la dirección de un departamento de recursos humanos.
4. Planificar la dirección de un departamento de dirección de operaciones.
5. Identificar los factores de éxito que provienen de la dirección responsable.
                
La gestión de la calidad. Gestión de la calidad total. Estándares de gestión de la calidad. Gestión de recursos humanos. Políticas y medidas de conciliación y motivación. Nuevos sistemas de dirección del personal. Estrategia de operaciones. Dirección de operaciones: Decisiones estratégicas y tácticas. Planificación avanzada de operaciones y logística.
1. Human Resources Management.
2. Operations Management.
3. Quality Management.
Promoting the continuous improvement of working and study conditions of the entire university community is one the basic principles and goals of the Universidad Politécnica de Cartagena. Such commitment to prevention and the responsibilities arising from it concern all realms of the university: governing bodies, management team, teaching and research staff, administrative and service staff and students. The UPCT Service of Occupational Hazards (Servicio de Prevención de Riesgos Laborales de la UPCT) has published a "Risk Prevention Manual for new students" (Manual de acogida al estudiante en materia de prevención de riesgos), which may be downloaded from the e-learning platform ("Aula Virtual"), with instructions and recommendations on how to act properly, from the point of view of prevention (safety, ergonomics, etc.), when developing any type of activity at the University. You will also find recommendations on how to proceed in an emergency or if an incident occurs. Particularly when carrying out training practices in laboratories, workshops or field work, you must follow all your teacher's instructions, because he/she is the person responsible for your safety and health during practice performance. Feel free to ask any questions you may have and do not put your safety or that of your classmates at risk.
Class in conventional classroom: theory, problems, case studies, seminars, etc
                                                Lecture using the lecture method.
Answering questions raised by students.
In-class exercises given to students.
                    
38.5
100
Assessment activities (continuous assessment system)
A 40-question multiple-choice exam covering the entire subject.
1.5
100
Assessment activities (final assessment system)
A 50-question multiple-choice exam assessing the entire subject.
2
100
Tutorials
Resolving doubts about theory, solving practical cases, and cooperative learning assignments
2
50
Student work: study or individual or group work
                                                Case preparation and assignment completion.
Exam study.
                    
56
0
Exam
                                                Multiple-choice test with 4 options per question and a penalty of 1 correct answer for every 3 incorrect answers.
Learning outcomes: all.
                    
50 %
Evaluation of written work, internships, cases, visits and seminars.
                                                Carrying out practices in class.
Learning outcomes: all.
                    
30 %
Performance, presentation and defense of individual and/or group work.
                                                Completion of an individual assignment for practical application of the course content.
Learning outcomes: all.
                    
20 %
Exam
                                                Multiple-choice test with 4 options per question and a penalty of 1 correct answer for every 3 incorrect answers.
Learning outcomes: all.
                    
80 %
Performance, presentation and defense of individual and/or group work.
                                                Completion of an individual assignment for practical application of the course content.
Learning outcomes: all.
                    
20 %
                        Author: Ross, Joel E.
                        
                        Title: Total quality management: text, cases and readings
                        
                        Editorial: ST. Lucie Press
                        
                        Publication Date: 1999
                        
                        ISBN: 157444266
                    
                        Author: Lawler, Edward E.
                        
                        Title: Creating a strategic human resources organization
                        
                        Editorial: Stanford University Press,
                        
                        Publication Date: 2003
                        
                        ISBN: 0804747024
                    
                        Author: Heizer, Jay
                        
                        Title: Operations management sustainability and supply chain management
                        
                        Editorial: Pearson
                        
                        Publication Date: 2020
                        
                        ISBN: 9781292295039